Ségur Support: How Telemis is Prioritising Proximity and Dialogue

In the regulatory maze of the Ségur du Numérique en Santé (Digital Health Ségur Programme), Telemis France made a strong commitment: not merely providing a technical solution, but supporting its 300 clients through regular webinars. Combining instruction and shared experience, these sessions have become the foundation of a controlled digital transition.

The Ségur de la Santé (Health Ségur Programme) is not just about a software update; it is a profound transformation of practices. To answer the questions of radiologists and IT departments, Telemis France established a cycle of bi-monthly webinars. The objective? To decipher the challenges of the "DRIMbox" (the system for sharing medical imaging via the DMP – Dossier Médical Partagé or Shared Medical Record) and offer a transparent space for dialogue.

A Highly Popular Appointment with Users

The enthusiasm is genuine. With consultation peaks exceeding one hundred views for some replays, these sessions prove that the need for information is central to on-the-ground concerns. "The 6 to 8-week rhythm allows time for everyone's reflection to mature," explains Jean-Baptiste Guillot of Telemis France. "Initially, questions were very general about the workflow. Today, we are seeing extremely precise and targeted use cases emerge."

This collective upskilling allows institutions to approach the deployment of the DRIMbox with confidence, moving away from opaque marketing talk and favouring clear pricing communication and total transparency.

DRIMbox: An Evolving Tool, a Lasting Relationship

Beyond regulatory compliance, Telemis affirms its commitment not to offer a fixed product. The DRIMbox installed in 2025 will benefit from annual evolutions natively integrated into the service contract.

"We want our clients to be in control of their decisions. Transparency on costs, with no complementary services beyond the three years covered by the State, is an essential guarantee of trust for us.”

Key Takeaways:

Accessibility: Sessions are organised during two time slots (midday and late afternoon) to fit the schedules of clinicians and IT staff
Transparency: A dedicated email address and direct dialogue with site managers to respond to specific cases.
Continuity: The webinars will continue in 2026 to share feedback from the first installed sites.

Did you miss the last session? Replays are available upon request. They allow you to catch up and calmly prepare for the arrival of the 2026 version of DRIMbox.

Next Step:

The next webinar is scheduled for May 2026. It will provide an update on the finalisation of solutions and the initial on-site deployment outlook.

Contact your site managers to receive a registration link!